Guest recognition
Every returning face becomes a profile: visit count, dwell time, favourite items and lifetime value — built without a single loyalty card.
MATA by HarmoniIt sees, it knows, it actsVisual intelligence for restaurants & cafés
One ordinary webcam is enough to recognise returning guests, measure how long they wait, see what your baristas are actually doing, and fire the right promo before the order is placed.
Built for F&B operations first: loss prevention, guest experience, team productivity and outlet analytics in a single console.
Every returning face becomes a profile: visit count, dwell time, favourite items and lifetime value — built without a single loyalty card.
Face-based clock-in, active vs idle minutes, orders served and service speed per barista. Attendance fraud disappears.
Hourly footfall, queue pressure, dwell distribution and table turn — the numbers that decide staffing and layout.
Rules match a recognised guest to the right offer and greeting the moment they walk in, then measure redemption.
AI vision reads the scene: who is staff and who is a guest, mood, activity and how many people are queueing.
Detection runs in the browser. Only mathematical face signatures and behaviour metadata are stored — never raw video.
Browser-side detection finds every face in frame, no cloud upload.
The 128-d signature is compared to enrolled guests and staff.
AI vision reads role, mood, activity and queue length.
Greeting, promo, staffing alert or loss-prevention flag fires.
Enrol a few faces, walk in front of the lens and watch the profile, behaviour stream and promo trigger build themselves in real time.
Open the console